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I Helen Hallows am the data-controller of your personal information as it relates to my shop.

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When you place an order from me, I will receive your name, delivery address and email address. I will only use these details to process and deliver your order (including giving your details to couriers who may email you with tracking information), or deal with any queries you have related to that order. I will use your email address to contact you with details of a workshop or retreat you may have booked. When you make a purchase, I will email you to invite you to subscribe to my secure marketing mailer. In line with changes to the Data Protection legislation (2018)

your name and email address will be collected and securely stored by Wix. In signing up you agree to me sending you information about my art, books and products, as well as details of upcoming workshops, art retreats and services. You can unsubscribe at any time. 

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The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:

• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.

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I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.

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You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.

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HH 2023